TERMS AND CONDITIONS
“WOW WITH HETCH TERMS AND CONDITIONS”
This WOW WITH HETCH CAMPAIGN (“Campaign”) is organised by WOWSHOP SDN BHD (hereinafter referred to as “WOWSHOP”) whose address is at Level 1, Balai Berita, Anjung Riong, No. 31, Jalan Riong, 59100 Bangsar, Kuala Lumpur. “We”, “our” or “us” shall refer to WOWSHOP.
By participating in this Campaign, you agree to be bound by these Campaign Terms and WOWSHOP Terms & Conditions and deemed to have read, accept and understood the stipulated terms and conditions, including any additional terms and conditions imposed by us.
This Campaign shall be effective from 1 April 2022 until 31 May 2022 (“Campaign Period”). We reserve the right to amend the duration of Campaign Period at any time.
During the Campaign Period, customers will enjoy special prizes described below from their purchases of all HETCH products (“Campaign Product”) available on WOWSHOP’s website, mobile web and mobile application (“WOWSHOP ECMC Platform”). The Campaign Product will be as featured on the Campaign’s page on WOWSHOP ECMC Platform during the Campaign Period.
The details of the Campaign will be as per below:-
2. Three customers who spent the most on the Campaign Product purchase (“Top Spenders”) will receive the following prizes, according to their amount of purchase:
• First prize: 1 unit of HETCH Double Induction & Ceramic Cooker (Worth RM1,599)
• Second Prize: 1 unit of HETCH Cordless Vacuum (Worth RM1,299)
• Third Prize: 1 unit of HETCH Air Fryer Oven (Worth RM899)
3. The Top Spenders will be selected based on the highest total purchase amount of the Campaign Products during the Campaign Period and complied with all the requirements as mentioned. In the event of a tie in the amount of total purchase for the prizes, WOWSHOP will select the winner based on the sequence of purchase made according to the order number. In other words, the first customer who reached the highest purchase amount will win the first prize and so on.
4. The Top Spenders winners will be informed directly by WOWSHOP. The winners will be contacted by WOWSHOP and required to provide their personal details for verification, failing which we shall be entitled to forfeit the prize. We will not be held liable in the event the prize winners cannot be contacted or verified for whatever reasons and we reserve the right to select an alternate winner at our sole and absolute discretion.
5. The winners’ selection and prize giving by us are final and at our sole and absolute discretion based on the total amount purchased.
6. The purchase of the Campaign Product cannot be combined with other products in a single transaction.
7. 5% WOW CASHBACK FOR PURCHASE VIA WEBSITE AND MOBILE APP Promotion is applicable for this Campaign, unless otherwise stated in the Campaign Products’ page.
8. The delivery of the Campaign Product is free unless otherwise stated on the Campaign Product’s page.
9. All types of payment methods available on WOWSHOP ECMC Platform to purchase the Campaign Products shall be applicable except Cash on Delivery (“COD”) method.
1. The prizes will be given on “as is where is basis” as provided by WOWSHOP’s partners, vendors and/or service providers. Prizes provided by WOWSHOP’s partners, vendors and/or service providers shall be governed by the relevant terms and conditions of the said partners, vendors and/or service providers. We assume no liability whatsoever in relation to prizes provided by third parties. The prize is subject to availability from the partners, vendors and/or service providers. If the said partners, vendors and/or service providers is unable to supply the prize, WOWSHOP reserves the right to substitute any prize with another of similar value or specification within thirty (30) days prior notice given to the winners through means of communication that may be deemed appropriate by WOWSHOP.
2. WOWSHOP and/or WOWSHOP’s partners, vendors and/or service providers will arrange and bear the cost of delivery of the prizes to the winners.
3. The prize is not transferable or exchangeable or converted into credit, other items/products or voucher, in part or in full.
4. We disclaim any liabilities from any product warranties, product claims and product’s fitness for specific purpose and merchantability for the prizes.
5. No request for return, exchange or refund for the product(s) purchased during the Campaign. If there is a request for return, exchange or refund, the entry for the Contest shall be automatically disqualified.
6. Each winner to the Campaign is entitled to win one (1) prize only.
7. Any winners for the past three (3) months for WOWSHOP’s contest, promotion, campaign, etc. are not entitled to participate.
8. We shall have the right to disqualify and/or reject any entries which does not comply with the requirements at our sole and absolute discretion.
9. The winners shall assume full responsibility in case of any accident, damage or loss resulting from participation of the Campaign and/or usage and/or redemption of their prize and agree to release and hold us (including our affiliates) free and harmless of any liability.
10. All transportation, accommodation, administration costs and personal costs including but not limited to any other costs, fees and/or expenses that are incurred to participate in the Campaign and/or redemption and/or usage of the prize shall be the sole responsibility of the winners.
11. By entering into this Campaign, the winners have consented for us to do the following:
• disclose their particulars to our partners, vendors and/or service providers for purposes of delivering and/or redemption of the prize; and
• the partners, vendors and/or service providers at their discretion, to use, publish and display the names for advertising and publicity purposes without any compensation paid.
RETURN AND REFUND
Please refer to our Return and Refund Policy before you initiate a return and refund request.
If you purchase only one (1) product in a single transaction, your refund amount is equivalent to the price you paid for such product after deduction of the Discount.
In the event of multiple products purchased in a single transaction, your refund amount will be calculated based on the prorated value of the Discount after its deduction with the price of the product in issue. The prorated amount will be based on the product quantity.
Please contact WOWSHOP’s customer service at 1800-18-0808 for any queries and further details.