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TERMS AND CONDITIONS
“HOUZ OF DREAM CAMPAIGN TERMS AND CONDITIONS”
This HOUZ OF DREAM CAMPAIGN (“Campaign”) is organised by WOWSHOP SDN BHD (hereinafter referred to as “WOWSHOP”) whose address is at Level 1, Balai Berita, Anjung Riong, No. 31, Jalan Riong, 59100 Bangsar, Kuala Lumpur. “We”, “our” or “us” shall refer to WOWSHOP.
By participating in this Campaign, you agree to be bound by these Campaign Terms and WOWSHOP Terms & Conditions and deemed to have read, accept and understood the stipulated terms and conditions, including any additional terms and conditions imposed by us.
This Campaign shall be effective from 25 November until 9 December 2022 (“Campaign Period”). We reserve the right to amend the duration of Campaign Period at any time.
1. Part 1 of Campaign – Discount Promotion
During the Campaign Period, customers will enjoy instant discount (“Discount”) from WOWSHOP for the purchase of any selected products (“Campaign Product”) available on all WOWSHOP’s business platforms (“WOWSHOP Platform”) when they made the purchase on WOWSHOP’s website, mobile web and mobile application (“WOWSHOP ECMC”). The Campaign Product will also be as featured on WOWSHOP programme through television broadcast (“WOWSHOP Programme”) and the Campaign’s page on WOWSHOP ECMC during the Campaign Period.
Discount Promotion Details:
1. Customers who purchase:
-a minimum of Ringgit Malaysia Three Hundred Ninety Nine(RM399) of Campaign Product shall be given Discount of Ringgit Malaysia Fifty (RM50) from the total cart amount during checkout.In order to utilise the Discount mentioned in (a) above, each customer shall be given a coupon code (“Campaign Coupon Code”) as displayed on the Campaign’s page on WOWSHOP ECMC.
2. Each customer may claim Campaign Coupon Code for a maximum of three (3) times only, however, the redemption is restricted to one (1) Campaign Coupon Code only per cart transaction.
3. The purchase of the Campaign Product cannot be combined with other products in a single transaction for the Discount to apply.
4. 5% WOW CASHBACK FOR PURCHASE VIA WEBSITE AND MOBILE APP Promotion is applicable for this Campaign, unless otherwise stated in the Campaign Products’ page.
5. The delivery of the Campaign Product is free unless otherwise stated on the Campaign Product’s
All types of payment methods available on WOWSHOP shall be applicable to purchase the Campaign Productsunless otherwise stated on the Campaign Product’s
Redemption of Discount1. In order to enjoy the Discount, the customers has to key in the Campaign Coupon Code before making their purchase on WOWSHOP ECMC during checkout.
2. Steps on how to use the Discount will be displayed on the Campaign’s
3. The Discount is non-refundable and cannot be exchanged for cash or other form of rewards in part or full.
2. Part 2 of Campaign – Giveaway
Furthermore, customers who purchase the Campaign Products during the Campaign Products’ live television broadcast (“Live Show”) stated below on 25 November, 2 December and 9 December 2022 (“Giveaway Period”) shall stand a chance to win a special prize from WOWSHOP (“Giveaway”).
8:30am & 9:30am
1. To be entitled to join the Giveaway, customers would first need purchase the Campaign Product during the Live Show on the Giveaway Period. Top three (3) customers who spent the most on the total purchase of Campaign Product during each Live Show and complied with all the requirements shall stand to win a prize from WOWSHOP (“Prize”).
2. The winners shall be selected based on the highest total purchase amount of the Campaign Product for every fifteen (15) minutes (“Session”) during each Live Show. For each Session of the Live Show, one (1) winner will be announced by the show host of the particular Live Show. Each Live Show shall have three (3) Sessions and therefore three (3) winners.
3. In the event of a tie in the amount of total purchase of Campaign Product during each Session, WOWSHOP will select the winner based on the sequence of purchase made according to the order number.
4. If a customer is announced as the winner, the Prize will only be delivered to the said customer if payment for the purchase has been completed and product delivered successfully. Any winner who failed to complete payment will be disqualified and not entitled to receive the Prize. WOWSHOP reserves the right to select an alternate winner at our sole and absolute discretion.
5. The winners will also be contacted directly by WOWSHOP’s representatives. Winners will be required to provide their personal details for verification. We will not be held liable in the event the winners cannot be contacted for whatever reasons and we reserve the right to select an alternate winner at our sole and absolute discretion.
6. The winners’ selection and prize giving by WOWSHOP are final and at our sole and absolute discretion based on the total amount purchased.
7. WOWSHOP reserves the right to disqualify anyone who, has tempered with or disrupted the entry process of the Giveaway.
Additional Terms1. The Prize will be given on “as is where is basis” as provided by WOWSHOP’s partners, vendors and/or service providers. Prize provided by WOWSHOP’s partners, vendors and/or service providers shall be governed by the relevant terms and conditions of the said partners, vendors and/or service providers. We assume no liability whatsoever in relation to prizes provided by third parties. The Prize is subject to availability from the partners, vendors and/or service providers. If the said partners, vendors and/or service providers is unable to supply the Prize, WOWSHOP reserves the right to substitute any prize with another of similar value or specification within thirty (30) days prior notice given to the winners through means of communication that may be deemed appropriate by WOWSHOP.
2. The Prize is not transferable or exchangeable or converted into credit, cash, other items/products or voucher, in part or in full.
3. We disclaim any liabilities from any product warranties, product claims and product’s fitness for specific purpose and merchantability for the Campaign Product and the Prize. However, the warranty from the partners, vendors and/or service providers shall apply.
4. No request for return, exchange or refund for the Prize.
5. Each winner to the Campaign is entitled to win one (1) prize only.
6. Any winners for the past three (3) months for WOWSHOP’s contest, promotion, campaign, etc. are not entitled to participate.
7. We shall have the right to disqualify and/or reject any entries which does not comply with the requirements at our sole and absolute discretion.
8. The winners shall assume full responsibility in case of any accident, damage or loss resulting from participation of the Campaign and/or usage and/or redemption of their prize and agree to release and hold us (including our affiliates) free and harmless of any liability.
9. All transportation, accommodation, administration costs and personal costs including but not limited to any other costs, fees and/or expenses that are incurred to participate in the Campaign and/or redemption and/or usage of the prize, except the cost of delivery of the Prize to the winner shall be the sole responsibility of the winners.
10. By entering into the Campaign, the winners have consented for us to do the following:
-disclose their particulars to our partners, vendors and/or service providers for purposes of delivering and/or redemption of the prize;
- (b) WOWSHOP, the partners, vendors and/or service providers at their discretion, to use, publish and display the names for advertising and publicity purposes without any compensation paid.
Return and Refund
Please refer to our Return and Refund Policy before you initiate a return and refund request.
If you purchase only one (1) product in a single transaction, your refund amount is equivalent to the price you paid for such product after deduction of the Discount.
In the event of multiple products purchased in a single transaction, your refund amount will be calculated based on the prorated value of the Discount after its deduction with the price of the product in issue. The prorated amount will be based on the product quantity.
Please contact WOWSHOP’s customer service at 1800-18-0808 for any queries and further details.